Please read these terms carefully before using this independent support website.
Effective Date: March 21, 2025
Welcome to privateinternetaccess.support (the “Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use this Site.
This Site is an independent resource providing information and support related to Private Internet Access (PIA) VPN. We are not affiliated with Private Internet Access, Kape Technologies, or any of their subsidiaries. The content on this Site is for informational purposes only.
You may use this Site for personal, non‑commercial purposes to access information about Private Internet Access, including support articles, download links, and blog posts. You agree not to:
All content on this Site, including text, graphics, logos, and images, is the property of this Site or its content suppliers and is protected by copyright and other intellectual property laws. The Private Internet Access name and logo are trademarks of their respective owners. You may not reproduce, distribute, modify, or create derivative works of any content without prior written permission, except for your own personal, non‑commercial use.
This Site may contain links to third‑party websites, including the official Private Internet Access website. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third‑party sites. Your use of such sites is at your own risk.
The information provided on this Site is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site. Any reliance you place on such information is strictly at your own risk.
We do not guarantee that the Site will be uninterrupted, error‑free, or free of viruses or other harmful components. We reserve the right to modify or discontinue the Site at any time without notice.
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages. This includes damages for loss of profits, data, or other intangible losses.
You agree to indemnify, defend, and hold harmless the operators of this Site from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any third‑party rights.
We reserve the right to update or modify these Terms at any time without prior notice. The revised terms will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Site operator is based, without regard to its conflict of law provisions. Any legal action arising out of these Terms shall be brought in the appropriate courts of that jurisdiction.
If you have any questions about these Terms, please contact us at:
Email: terms@privateinternetaccess.support
Or via our contact page.
These Terms apply only to this independent support website. For the official terms of service for the Private Internet Access VPN service, please refer to the official PIA website.